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Bates Roofing Inc
11597 Memorial Parkway SW
Our products and services include architectural, bbb, commercial & residential, construction, gutters, insurance claims specialist, metal roofs, new roofs, owens corning, re-roofs, repairs, residential flat roofs, restoration, roofing & gutters, roofing - siding - gutters, slate and storm damage.Brands: certainteed, gaf, owens corning, sarnafil and tamko.In business since 1970.Serving residential and commercial customers.#1 in customer satisfaction.Certifications/affiliations: bbb and gaf.
ReviewsBy Angelina from Madison, AL
Posted Oct 2, 2009
Even after establishing by phone that they weren't going to take my shingles off after being informed that a trailer was being dropped off at my house..they went ahead and did take them off during a heavy down pour. No attempt was made to tarp it after the workers had to leave because of lightning. The rep simply said, "Well, I didn't know about it" (as though that makes it ok). The ridgevent wasn't aligned correctly (and still isn't). After calling Dave (co-manager) all I got was a nasty attitude and not so much as an apology. Simply quick excuses and another, "Well he said that, I didn't." This company doesn't take responsibility for their negligence. Forget BBB's rating - I've seen several other reviews that were similar to mine. I just wish I would have seen them before I hired this ridiculous company.
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